Wild Voices: Pangolin
Effective Date: 21st of February, 2026
Wild Voices: Pangolin (“the App”) is operated by Habitat Nature Parks Foundation NPC, a registered South African non-profit company and Public Benefit Organisation (Registration No: 2019/265195/08) (“we,” “us,” or “our”).
We are committed to protecting your privacy and complying with applicable data protection laws, including:
South Africa’s Protection of Personal Information Act (POPIA)
The General Data Protection Regulation (GDPR)
The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)
The California Online Privacy Protection Act (CalOPPA)
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App.
1. Information We Collect
We collect only the minimum information necessary to operate and improve the App.
A. Information You Provide
We may collect:
First name (if voluntarily provided in conversation)
Age (if voluntarily provided)
Messages or voice input you share during AI interactions
Email address (if you contact us directly)
Donation information (processed by third-party providers)
We do not require account creation to use the App.
B. Automatically Collected Information
When you use the App, we may automatically collect:
Device type and operating system
App version
Anonymous usage statistics
Crash reports
General location (country or region only, not precise GPS)
We do not collect precise geolocation data.
C. AI Interaction Data
If the App includes conversational AI:
User inputs (text or voice) may be processed by a secure third-party AI service provider.
We do not use conversations to identify individual users.
Conversations may be stored temporarily for safety, moderation, and service improvement purposes.
We do not use conversation data to market to you.
2. How We Use Your Information
We use collected information to:
Operate and improve the App
Provide AI-powered interactive experiences
Ensure safety and moderation
Respond to user inquiries
Process donations
Comply with legal obligations
We do not sell personal information.
3. Legal Basis for Processing (GDPR & POPIA)
We process personal information based on:
Your consent (e.g., voluntary submissions)
Performance of a service requested by you
Compliance with legal obligations
Legitimate interests (such as improving and securing the App)
4. Sharing of Information
We may share information with:
AI service providers (for conversational processing)
Analytics providers (for anonymous usage statistics)
Donation/payment processors
Legal authorities if required by law
All third-party providers are required to implement appropriate security safeguards.
We do not sell or rent personal information.
5. International Data Transfers
As we operate internationally, your information may be processed in countries outside South Africa or your country of residence.
Where required, we use appropriate safeguards such as:
Standard Contractual Clauses (GDPR)
Data processing agreements
Service providers with adequate protection measures
6. Data Retention
We retain personal information only as long as necessary to:
Provide the App’s functionality
Comply with legal requirements
Maintain security and integrity
Anonymous analytics data may be retained longer.
7. Your Rights
Depending on your location, you may have the right to:
Access your personal information
Request correction
Request deletion
Restrict or object to processing
Withdraw consent
Request data portability
Opt-out of sale or sharing (we do not sell data)
California Residents
Under CCPA/CPRA, you may request:
Disclosure of collected information
Deletion of personal information
Confirmation that we do not sell data
EU/UK Residents
Under GDPR, you may lodge a complaint with your supervisory authority.
South African Residents
Under POPIA, you may lodge a complaint with the Information Regulator (South Africa).
To exercise any rights, contact:
[info@habitatxr.com]
8. Children’s Privacy
The App is designed for general audiences and may be used by children under parental supervision.
We do not knowingly collect personal information from children under 13 (or equivalent age under applicable law) without parental consent.
If we become aware that such data has been collected without consent, we will delete it promptly.
9. Security
We implement appropriate technical and organisational measures to protect personal information against:
Unauthorised access
Loss
Misuse
Alteration
However, no digital platform can guarantee absolute security.
10. Third-Party Links
The App may contain links to third-party websites (e.g., donation platforms). We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted within the App and/or on our website with a revised effective date.
12. Contact Information
Habitat Nature Parks Foundation NPC
Johannesburg, South Africa
